Terms of Use

These General Terms of Use (“Terms”) govern your access to our Website, Platform and use of our Services. These Terms apply to any of our existing products, and all features we may add to our Service over time. If you do not agree with all or parts of the Terms, you must stop using the Website, Platform and Services. If you do not understand any of the terms, please contact us before using our Services.

  1. Definitions

“Company” (“our”, “us”, “we”) means Ausland App Technologies GmbH, the developer of the Platform and provider of the Service.

“Contract” means these Terms, including, if applicable, any order form.

“Intellectual Property” or “Intellectual Property Rights” means all: (a) trade secrets; (b) patents and patent applications; (c) trademarks and trademark applications; (d) service marks and service mark applications; (e) trade names; (f) Internet domain names; (g) copyrights and copyright applications; (h) moral rights; (i) database rights; (j) design rights; (k) rights in know-how; (l) rights in inventions (whether patentable or not); (m) renewals or extensions of subsections(a) through (l) of this definition; (n) goodwill associated with subsections (a) through (h) of this definition, and (o) all other equivalent rights anywhere in the world.

“Service(s)” means the provision of software-as-a-service through the Platform, the browser extensions, all of them in their most recent version including standard, add-on, and custom features, career coaching consultations, community forum, webinars, technical support, onboarding, and any additional services as specified in the Service package.

“Customer” (“you”, “your”) means the website visitor and/or trial user or user of the paid or unpaid Services. To improve readability, gender-specific language is not used.

“Customer Data” means any and all information, (personal) data or material from the Customer, that is (i) submitted by Customer to the Service including information entered into the artificial intelligence (“AI”) functionalities of the Service (“Input”), (ii) collected by the Company on behalf of the Customer, (iii) data supplied by Customer to us for the use of the Service, or (iv) data generated by AI functionalities of the Service (“Output”). For the avoidance of doubt, feedback, survey responses, and reports or other evaluative or analytical data are not considered Customer Data. The Company shall have the unrestricted right to use such excluded data for any purposes, provided that such use does not disclose any confidential information of the Customer.

“Platform” means the Company’s web-based platform available at https://auslandapp.com, including its subdomains, documentation pages, and publicly available resources, as well as any Company branded apps.

“Website” means https://auslandapp.com.

“Subscription Period” means the Initial Term, or thereafter, any respective Renewal Term.

  1. Object
  1. The Company provides its Customers with Services available on the Platform through which Customers can gain access to the Services.  
  2. These Terms govern all contractual relationships between the Company and Customer regarding the use of the Website, Platform and Services.
  3. By creating an account or accessing or using the Services (described below), Customer is agreeing to enter into a legally binding contract with the Company. If Customer does not agree to this Contract, do not register for an account or access or otherwise use any of our Services. Customer’s conflicting, additional, or deviating terms and conditions will not be considered part of this Contract.
  1. Contract conclusion and User account (Refund policy)
  1. Website. The Website is accessible free of charge to any Customer with an internet connection. All costs required to access the Website (e.g. hardware, internet connection) shall be borne by the Customer.
  2. Registration. To access the Services, Customer must register on the Platform by providing a username, email address and a password. Additionally, the Customer may optionally provide age, gender, nationality, and profile picture. Customer is responsible for providing all information required for registration correctly and updating it immediately if changes are required at a later date.
  3. Contract Formation. By completing registration and ticking the box under the link “I agree to Ausland App Technologies’ Terms of Use and take note of the Privacy Policy“, Customer confirms to have read, understood and accepted the Terms. Upon activation of the registration by the Company, the Company and the Customer enter into a Contract.
  4. Free and Paid Contracts. Certain Services are provided free of charge, while others are only available under paid Service packages. The Company may offer a 7-day trial period (“Trial Period”) prior to the conclusion of a paid Contract. During the Trial Period, the Customer may use and test Services free-of-charge and may cancel at any time before the Trial Period ends by clicking the “End Subscription” button or by providing written notice. The Company will notify the Customer via email about the upcoming expiry of the Trial Period and the option to cancel, at least three (3) days before the end of the Trial Period.  If the Customer does not cancel before the end of the Trial Period, the Contract automatically converts into a paid Subscription Period. The Customer will then receive an invoice, which is either immediately due for payment or charged to the provided payment method (e.g. credit card). If no Trial Period is offered or selected, the Contract for paid Services becomes effective immediately upon the Company’s acceptance of the Customer’s order, and payment will be processed accordingly.
  5. Consumer Rights of Withdrawal. Please note that each Customer being a consumer has the right to withdraw from the Contract regarding paid Service packages within 14 days upon conclusion of the Contract. The Company will provide its Services immediately after the conclusion of the Contract. Therefore, Customer must confirm that they agree to the provision of the Services before the withdrawal period has expired, with the effect that the right to withdraw lapses. Please find the Withdrawal policy here and attached as Annex A.
  6. Account Security. Customer undertakes to ensure the confidentiality of the account access data and to protect it against unauthorised use by third parties. Do not share your login credentials with others. In the event of misuse, loss of the password, or reasonable suspicion, Customer must immediately report the incident to support@auslandapp.com. Customers are not permitted to use photos, names and/or other personal data on their profile if this violates the rights of third parties.
  7. Eligibility. The Services may only be used by persons aged 16 and over, or the legal age in your country. By using our Services, Customer confirms to meet this requirement.
  1. services and license
  1. Services. The Terms entitle the Customer to the following services, which may vary between free and paid licenses:
  1. Create and manage a personal Customer account (the “My Profile“) on the Platform;
  2. Receive personalized job-matching results and recommendations based on the Customer’s profile and preferences;
  3. Access and maintain a list of relevant job offers and track progress on job applications, including analytics showing which offers have generated responses or engagement;
  4. Use the integrated CV editor to create, edit, and optimize CVs with AI support, including tailoring CVs to specific job offers;
  5. Generate localized versions of CVs for different regions, including language translations where available;
  6. Access CV assessments and related analytical insights;
  7. Access learning materials, articles, or other resources supporting career development;
  8. Use applicant tracking features to organize and monitor the status of ongoing applications;
  9. Receive automated or curated suggestions to improve job applications and career outcomes; and
  10. Create and share content, including ratings, comments, explanations, and profile information (“Customer Content”).
  1. Subcontractors. The Services may include content that is automatically generated and/or shared with the help of subcontractors or tools provided by third parties.
  2. License. The Company grants the Customer a personal, non-exclusive, non-transferable and non-assignable right to access and use the Services and Platform for the duration of this Contract, solely for the purpose of using the Services. The license right is limited to install, execute with the contractually agreed number of users, and use Services within the scope of use set forth in this Contract. Customer accepts the granting of the rights.
  3. Expiry. The use rights granted under the Contract are limited in time to the specified term of the Contract and end upon its expiry or termination.
  4. Service Packages. The Company offers various Service packages tailored for different needs which can be found at https://www.auslandapp.com. Customer may upgrade to a different Service package at any time. Customer will confirm the purchase of a Service package by confirming and pressing the button “Purchase Now”.
  5. Change of Services packages. Upgrading the Service package before the end of the current Subscription Period will be deemed a continuation of such Subscription Period. Upon upgrading, the current Subscription Period will continue with the new Service package. The Contract will be confirmed by email. The fees for the prior Service package will be charged pro rata for the period up until the upgrade. The new Service package will be charged pro-rata at the rate applicable to the new Service package until the end of the Subscription Period. Customer may not downgrade the Service package during a Subscription Period. To downgrade the Service package a termination of the paid Service package is required. Please follow the instructions according to Section 9 below.
  6. Updates of the Services. The Company reserves the right to expand, update, or modify its Services and make improvements if these (i) serve technical progress; or (ii) appear necessary to prevent misuse. Furthermore, the Company is authorised to change the Services if (i) applicable law, case law or administrative decisions require this, (ii) the changes are predominantly advantageous for the Customer, or (iii) the changes are of a purely technical or procedural nature and have no significant impact on the Customer. The Company reserves the right to discontinue certain features of its Services at its sole discretion. While the Company will inform Customer of significant changes that may materially impact the use of the Services.
  7. Availability. Authorisation to use the Services is guaranteed exclusively in accordance with the current state of technology and technical availability. The Company reserves the right to restrict access to the Services – for a limited period of time – if capacity limits, maintenance work or security reasons make this necessary.
  8. Open-Source Software. The Services may include Open-Source Software components which are subject to their respective license terms. In case of any conflict between such license terms and these Terms, the Open-Source license terms shall prevail.

  1. Payment and Subscription terms
  1. Fees. Unless otherwise agreed, applicable fees are determined by the Company in accordance with the price list available on https://www.auslandapp.com at the time of the conclusion of the Contract. Prices include any legally applicable taxes and duties.
  2. Invoicing. The Company will invoice the fee upfront for each Subscription Period for one(1) month. Unless otherwise set forth in the offer, invoices are due immediately and without deduction. Customer agrees that invoices might be issued and/or payment may be processed and/or collected by a supplier of the Company active in the applicable jurisdiction.
  3. Payment Service Providers. The Company is entitled to use third-party payment service providers, such as Stripe, Paddle, or other comparable providers, for the processing and collection of fees under this Contract. Payments may therefore be subject to the terms of use and privacy policies of the respective payment service provider. The Customer acknowledges and agrees that the use of such services is governed by the applicable terms and conditions of the selected payment service provider, which the Customer must accept in order to complete the payment process. The Company shall not be liable for any loss or damage arising from actions or omissions of the payment service provider, which Company is not responsible for.
  4. Payment Default. In the event of default in payment, the Company may send a payment reminder request via email, call, in writing or through a third-party collection agency at the Customer’s expense. In addition to any legally applicable default interest or other claims, the Company is entitled to
  1. temporarily suspend any purchased Services with immediate effect until Customer makes payment in full. In case of suspension, the Company will notify the Customer of such suspension in advance. A suspension shall not affect Customer’s obligation to pay fees. Upon full payment, Services shall be reinstated without undue delay;
  2. extraordinarily terminate the Contract without notice if Customer is in default of payment without cure within the cure period given by the Company in the payment reminder.
  1. Price Increase upon Renewal. Unless expressly stated otherwise in the Contract, the Company may notify Customer of an increase in fees at least twenty (20) days prior to the end of the respective Subscription Period. If Customer does not agree to the new fees within this 20-day period, the Contract will continue with the previously agreed price until the end of the current Subscription Period and then automatically terminate without renewal. The Company will inform the Customer of this effect.
  1. Customer obligations
  1. General Obligations. The Customer undertakes to:

    i. comply with the Terms;
    ii. provide the Company with all information necessary for the provision of the Services and to update Customer’s data regularly; Customer is solely liable for any consequences associated with an error or a delay in updating said data;
    iii. protect against the risk of data, file and programme loss or theft by using anti-virus software that is regularly updated;
    iv. maintain the greatest possible confidentiality with regard to login credentials in order to prevent unauthorised use of the Services;
    v. comply with the laws and regulations applicable to the Terms when using the Services;
    vi. not use the Services in any way that could damage the reputation of the Company.

  • Other Obligations. The Customer agrees not to:
    i. use the Services, the Platform or the Website for any purpose other than accessing and using the Services;
    ii. make copies of the Services, the Platform or the Website
    iii. reproduce, correct, extract, modify, translate, or Services, the Platform or the Website into other software, nor to create derivative works based on the Services, the Platform or any information on the Company’s website;
    iv. attempt to access or copy the source code of the Services;
    v. exploit the Services, the Platform or the Website for any commercial purposes or transfer the Services to third parties;
    vi. conduct penetration tests or engage in activities that may result in a denial of service or disrupt the Services in any way.
  • Usage Limitations. Customer must not change, decompile, disassemble, reengineer, reconstruct or in any other way alter the Services, or underlying software except when permitted by law.
  • Violations. Customer acknowledges that violations of these obligations may constitute a breach of applicable laws and may subject the Customer to both civil and criminal penalties.
  • Responsibility Customer Content. The Customer is solely responsible for the provided and shared Customer Content. Customers should avoid sharing unnecessary personal data and highly sensitive information in chat interactions or when using AI functionalities. Moreover, when using AI functionalities, the Customer is responsible for verifying the accuracy and suitability of the Output for the intended purpose. The Company is in no way responsible for (i) the content that the Customer shares, and (ii) for the response, lack of response or delay in responding to job applications.
  • Improper Use. The Company reserves the right to remove any Customer or Customer content that jeopardises the purpose of this Service, the algorithm or the Customer experience. Any improper or unlawful use, manipulation or modification of the Platform or Services is prohibited. In particular, it is prohibited to use the Platform or the Services to disseminate illegal content or to disseminate content that infringes the rights of third parties. That said, Customer is encouraged to provide feedback regarding the Services and underlying functionalities.
  1. Intellectual property
  1. Ownership. The Website, Platform and Services, including their structure, texts, graphics, images, logos, photographs, sounds, videos, and computer applications, are the exclusive property of the Company and are protected under applicable intellectual property and copyright laws. Any unauthorized representation, reproduction, adaptation or use, whether partial or complete, of the content, registered trademarks and services offered on the Website, the Platform or within the Services is strictly prohibited and may result in legal action. The Services and all components thereof, remains the exclusive property of the Company, unless expressly stated otherwise. Nothing in this Agreement shall be construed as an assignment or transfer of the Company’s intellectual property rights.
  2. License to Customer Content. The Customer grants Company a royalty-free, non-exclusive, perpetual, worldwide right to use the Customer Content for the purpose of operating and improving the Services. In particular, the Customer grants Company the right to store, modify, process, translate, improve, and transmit the Customer Content to the extent necessary to provide and improve the Services.
  1. data protection

Your trust is our top priority. The Company complies with the General Data Protection Regulation (GDPR) and all applicable data protection laws in Germany and the EU. The Company’s Privacy Policy can be accessed here https://auslandapp.com/privacy-policy, and its Cookie Policy can be accessed here https://auslandapp.com/cookie-policy-eu/, which describe the processing activities of personal Customer data by the Company in the context of the use of the Website, Platform and the Services.

  1. contract term and termination
  1. Free Services. The Contract for the free use of Services is concluded for an indefinite period and may be terminated by either Customer or Company at any time. Customer may terminate the Contract by deleting their Account or by sending an email to support@auslandapp.com. The Company may terminate the Customer’s access to the Services or deregister the Customer at any time by providing at least seven (7) days’ prior notice. The right to terminate for good cause without prior notice remains, especially where the Customer breaches these Terms, violates applicable laws, or misuses the Service.
  2. Paid Services Term. For paid Services, the Contract shall have an initial term of one (1) month (“Initial Term”), unless otherwise agreed in writing. After the Initial Term, the Contract will automatically renew for successive periods of one (1) month each (“Renewal Term”), unless either party terminates the Contract in writing at least three (3) days prior to the end of the Initial Term or any Renewal Term.
  3. Termination Rights for Paid Services. Ordinary termination rights shall be excluded during the respective Subscription Period. The right of both parties to terminate this Contract for good cause remains unaffected. If the Contract is terminated for cause, Customer is responsible for paying all fees for paid Services provided up to the termination date, and the Company will refund Customer on a pro rata basis any advance payments made for paid Services not provided after termination, without prejudice to the party’s other statutory rights.
  4. Notice of Termination. Notices of termination of the Contract for paid Services can be made in writing via email to support@auslandapp.com or by pressing the button “Cancel Premium” on the Website. [c][d][e][f]
  5. Effects of termination for paid and unpaid Services. Upon termination of this Contract: (i) the license granted will terminate immediately and Customer must stop using the Services and refrain from any further use; (ii) Customer will no longer have access to any data stored. It is the Customer’s sole responsibility to export any data before termination of the Contract. Customer data processed for fulfilling the Contract will be deleted in accordance with applicable laws, unless the Company is legally required to retain such data.
  1. warranty & COMPANY UNDERTAKINGS
  1. Company Representations. The Company represents that: (a) it endeavours to render the Services hereunder in a professional manner, and in accordance with industry standards; and (b) subject to Section XX below, it will use commercially reasonable efforts to procure that the Services do not contain any computer code designed to damage, disrupt, disable, harm, or otherwise impede, the orderly operation of any software, data files, firmware, hardware, computer system or network.
  2. Warranty. The Company utilises all necessary means to procure the smooth running and quality assurance of the Services. The Company shall provide its Services within the scope of the existing technical and operational possibilities. Services are provided “as is” and “as available”. No other warranties are provided, unless otherwise stated in the Terms. No specific features, functionalities, or performance characteristics of the Services are warranted unless expressly stated in other provisions of these Terms. This applies in particular to the use of the AI functionalities, for which the Company provides no warranty or guarantee regarding the accuracy, completeness, or reliability of the Output generated. Customer should carefully review Output before relying on it. Customer acknowledges that, due to the inherent nature of artificial intelligence, the Output may not be unique, and that other Customers may receive similar or identical content through the AI functionalities.
  3. Third-party Services. Customer recognises that the Company is not liable for interruptions or delays to the Services that are beyond its control and, in particular, that the provision of the Services depends on the reliability, availability and provision of permanent connections by third parties (telecommunications network operators,  connectivity, Internet, Customer’s equipment, etc.) and on the accuracy and completeness of the Customer’s data. The Company may be required to suspend the Services for scheduled maintenance work or in the event of technical necessity (emergency maintenance).
  4. Disclaimer.  NONE OF COMPANY, OR THEIR RESPECTIVE AFFILIATES MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES MADE BY COMPANY IN SECTIONS 10.1 (COMPANY REPRESENTATIONS) AND 10.2 (WARRANTY)] OR ELSEWHERE IN THE AGREEMENT. COMPANY, OR THEIR RESPECTIVE AFFILIATES EXPRESSLY DISCLAIM ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS AND SERVICES CONTEMPLATED BY THIS TERMS AND THE CONTRACT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS THAT THE SOFTWARE, ANY SERVICES OR ANY UPDATES OR THAT OPERATION OR USE OF THE SOFTWARE OR UPDATES WILL BE UNINTERRUPTED OR ERROR-FREE. COMPANY MAKES NO WARRANTY THAT ALL SECURITY RISKS OR THREATS WILL BE DETECTED BY USE OF THE SOFTWARE.
  5. Limitations. Subject to the following paragraphs under Section 11 (Liability and Limitations), the Company is not obligated to remedy any defects with respect to the Services that Company provides free of charge.
  1. Liability AND Limitations
  1. Liability. The Company shall only be liable, irrespective of the legal grounds, for damages caused by it, its legal representatives or its respective vicarious agents in accordance with the following provisions:
    1. In the event of a slightly negligent breach of essential obligations, the Company’s liability shall be limited to the amount of damage foreseeable at the time of conclusion of the Contract and typical for the Contract. Essential obligations are those obligations which are essential for the proper fulfilment of the contract and on which the contracting parties may regularly rely.
    2. The aforementioned limitations of liability shall not apply in the event of wilful misconduct or gross negligence or in cases of mandatory statutory liability, in particular in the event of the assumption of a guarantee or in the event of injury to life, limb or health.

Further liability is excluded.

  1. Limitation of Liability. Strict liability for defects of the Services including the Company’s software-as-a-service-solution existing at the time of Contract’s conclusion is excluded.
  2. Force Majeure. A party will be excused from a delay in performing, or a failure to perform, its obligations under the Contract to the extent such delay or failure is caused by the occurrence of any contingency beyond the reasonable control, and without any fault, of such party, which contingencies include acts of God, war, riot, power failures, fires, strikes, pandemics and floods (referred to as a “Force Majeure Event”). Events in the aforementioned sense include technical failures of telecommunications systems, power failures and natural disasters. In such event, the performance times will be extended for a period of time equivalent to the time lost due to the Force Majeure Event.
  3. Agents and Representatives. Personal liability of the Company’s employees, representatives, and subcontractors is also excluded to the same extent as the Company’s liability is excluded or limited pursuant to the provisions in this Section 11 (Liability and Limitations) or under applicable law.
  4. Third-party Websites. The Company is not responsible for the operation, the quality of the information and the content of third-party websites that are not under the control of the Company but to which the Services refer.
  1. change of terms

The Terms in effect, as stored and published on the Company’s website. The Company reserves the right to modify or supplement these Terms. Changes that are purely formal in nature, involve updates to references or minor wording adjustments do not require prior notification. Any substantive modifications or additions will be communicated to the Customer at least six (6) weeks in advance before taking effect, along with a summary of the key changes. Customer shall agree to the changes within this period or otherwise delete the Account if Customer does not agree with the changes. If Customer does not agree before the end of the notice period, the amendments will not take effect, instead the previous Terms shall remain applicable; however, the Company reserves the right to terminate the Contract for cause with immediate effect.

  1. final provisions
  1. Severability. Should provisions of this contract be or become legally invalid or unenforceable, this shall not affect the validity of the remaining provisions of this contract. The same shall apply should a loophole be found in the contract.
  2. Applicable Law. All contracts concluded between the Company and the Customer are subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
  3. Jurisdiction. If the Customer has no general place of jurisdiction in the territory of the Federal Republic of Germany, the place of performance and exclusive place of jurisdiction is the registered office of the Company in Berlin.
  4. Dispute Resolution. Before initiating any legal action, both Company and Customer shall endeavour to reach an amicable settlement. The Company is generally willing, but not obligated, to participate in formal dispute resolution proceedings before a consumer arbitration board.
  5. Language. The main language of these Terms is English. The Company may provide non-binding convenience translations to different languages at its sole discretion.
  1. contact us

For any questions or concerns about these Terms, please contact us at support@auslandapp.com

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms.

*******

Last Updated: October 28 2025

Annex A

Right of Withdrawal for Consumers

(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

The applicable regulations are outlined in detail in the following instructions on withdrawal:

Instructions for revocation

Revocation right
You have a legal right to withdraw from this contract within 14 days of purchase without specifying any reasons. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us,

Ausland App Technologies GmbH

Sophie-Charlotten-Str 11,

14059 Berlin, Germany

Support@auslandapp.com

+491733442204


of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. If you use this option, we will communicate to you an acknowledgement of receipt of such withdrawal on a durable medium (e.g., by email) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and no later than fourteen days from the date on which we receive your notice of withdrawal. For this reimbursement, we will use the same payment method that you used for the initial transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this reimbursement.

If you have requested that the services begin during the withdrawal period, you must pay us an appropriate amount proportional to the services already provided up until the point at which you informed us of your withdrawal from this contract, compared to the total scope of services agreed upon in the contract.

Ausland App Technologies GmbH informs about the model withdrawal form in accordance with legal regulations as follows:

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract)

To:

Ausland App Technologies GmbH

Sophie-Charlotten-Str 11,

14059 Berlin, Germany

Telephone: [+491733442204]
E-Mail: [support@auslandapp.com]

I/We (*) hereby withdraw from the contract concluded by me/us (*) concerning the purchase of the following goods/provision of the following service (*):

___________________________________________________________________

 Ordered on (*) / Received on (*):

___________________________________________________

Name of consumer(s):  

___________________________________________________

Address of consumer(s):

___________________________________________________

____________________________________________________

Signature of consumer(s) (only if notification is on paper))

Date:

(*) Delete as appropriate.